Terms & Conditions

These Terms & Conditions govern access to and use of the happymomentshub.com website, published by Happymomentshub Limited, a travel agency based in Auckland.

1. Presentation of the agency and the site

The happymomentshub.com website is an information and matchmaking showcase platform. Its purpose is to present the advice, tailor-made travel design and support activity offered by the agency:

Happymomentshub Limited
Limited liability company registered with the New Zealand Companies Office
NZBN: 9429046782314
Publication director: Hannah Whitfield
Registered office: 14 O’Connell Street, Auckland 1010, New Zealand
Contact : happymomentshub@gmail.com | +64 9 889 4537

The site is in no way an automated online booking platform, a direct flight-ticket sales engine or an electronic payment system.

2. Informational nature of the inspirational content

The descriptions of stays, landscape photographs, experience ideas and stage suggestions featured on the site are provided purely for information and general inspiration. They have no contractual value.

Each project is the subject of an individualised study. Availability, recommended seasons, site access conditions and technical feasibility are reassessed at the time of the request according to the traveller’s specific wishes.

3. Itinerary and quote requests

Submitting a form via the Contact page or by email constitutes a simple request for a chat and an indicative quote, with no commitment on either side. No fee or purchase obligation is generated by sending this form.

The user undertakes to provide truthful and complete information (valid contact details, intended dates) so that our team can provide a relevant response.

4. Confirmation of services and pricing conditions

Only a detailed quote or a formal written itinerary proposal drawn up by Happymomentshub Limited, countersigned and accepted by the client, constitutes a contractual commitment between the parties.

Prices, deposits, payment terms, modification conditions and cancellation scales are set out transparently in each personalised proposal or travel sale contract, in accordance with the New Zealand Consumer Guarantees Act 1993 and the Fair Trading Act 1986.

5. Intellectual property

All elements making up the site (texts, graphics, visual identity, logo, layout, icons) are the exclusive property of Happymomentshub Limited or are used under regular authorisation.

Any reproduction, representation, modification or distribution, in whole or in part, of this content without the prior written consent of Happymomentshub Limited is strictly prohibited.

6. Liability and external links

Happymomentshub Limited strives to keep the information on the site up to date and accurate. However, it cannot be held liable for temporary service interruptions, unintentional inaccuracies or sudden changes in local conditions at the destination.

The site may contain links to third-party sites (including Google Maps for locating our studio). These links are provided for the user’s convenience; Happymomentshub Limited exercises no control over these sites and accepts no responsibility for their content or privacy practices.

7. Governing law and dispute resolution

These terms and conditions are governed by and construed in accordance with New Zealand law. In the event of a dispute relating to the interpretation or performance of these terms, the parties undertake to seek an amicable solution before any legal action is taken.