Privacy Policy

This privacy policy aims to inform users of the happymomentshub.com website about how Happymomentshub Limited collects, processes and protects personal data in accordance with the applicable regulations (the New Zealand Privacy Act 2020 and its Information Privacy Principles).

1. Data controller

The agency responsible for the personal data collected on the site is:
Happymomentshub Limited
Limited liability company registered with the New Zealand Companies Office
NZBN: 9429046782314
Director: Hannah Whitfield
Address: 14 O’Connell Street, Auckland 1010, New Zealand
Email: happymomentshub@gmail.com
Phone: +64 9 889 4537

2. Personal data collected

In the course of your browsing and your exchanges with our agency, we may collect the following categories of data:

• Identification data: full name (first and last name).
• Contact data: email address, phone number.
• Data relating to your travel project: intended destination, type of stay, preferred period, number of travellers, indicative budget and details provided in your message.
• Technical browsing data: consent choice stored locally via your browser (localStorage).

3. Purposes and lawful bases of processing

Your data is collected and processed for the following purposes:

• Processing of your contact and quote requests: answering your questions and preparing a tailor-made itinerary proposal (lawful basis: steps taken at your request prior to a contract, or consent).
• Customer relationship management: exchanging information useful for preparing and following up your project (lawful basis: contractual performance or legitimate interest).
• Technical operation of the site: remembering your cookie choice (lawful basis: legitimate interest in ensuring the site works properly).

4. Data retention period

Data relating to quote requests and pre-contractual exchanges is kept for a maximum of three (3) years from your last contact with us. Where a service is concluded, the data required for accounting and contractual management is kept in accordance with the statutory limitation periods in force.

5. Recipients of the data

The data collected is strictly intended for authorised staff of Happymomentshub Limited. We do not sell, rent or transfer your personal data to third parties for advertising purposes.

Solely where a stay you have approved is actually organised, certain data needed to deliver the services may be passed on to local partner providers (boutique hoteliers, local guides).

6. Your rights

In accordance with personal data protection regulations, you have the following rights:

• Right of access: you may obtain confirmation that data concerning you is being processed and receive a copy of it.
• Right of rectification: you may request the updating or correction of inaccurate data.
• Right to erasure: you may request the deletion of your data within the limits provided by law.
• Right to restriction of processing: you may request a temporary freeze on the use of certain data.
• Right to object: you may object at any time to the processing of your data on legitimate grounds.
• Right to withdraw consent: where processing is based on your consent, you may withdraw it at any time.

To exercise these rights, simply send your request by email to happymomentshub@gmail.com or by post to: Happymomentshub Limited, 14 O’Connell Street, Auckland 1010, New Zealand.

You also have the right to lodge a complaint with the competent supervisory authority in New Zealand (the Office of the Privacy Commissioner, at privacy.org.nz).

7. Cookies and trackers

The happymomentshub.com site uses cookies that are strictly necessary for its proper operation, as well as a local mechanism (localStorage) to remember your choice regarding the display of the information banner. For more details, please see our Cookie Policy.

8. Changes to this policy

We may update this policy to reflect any legislative, regulatory or technical developments. The last-updated date at the top of the page will be revised accordingly.